Services for patients / the public
ElderCare
At Lexcura, we understand that growing older shouldn’t mean giving up your freedom or comfort. Our ElderCare Support Services are designed specifically for seniors who value their independence but could use a little extra help navigating daily tasks.
We offer dependable, personalised assistance with:
- Personal Shopping – Whether it’s groceries, pharmacy needs, or gifts, we shop on your behalf or accompany you at your own pace.
- Transport to Medical Appointments – Safe, reliable transport and assistance to and from doctor’s visits, specialist consultations, and clinics.
- Home & Property Maintenance – From light repairs to garden upkeep, we help ensure your home remains safe, functional, and welcoming.
Our friendly, vetted team treats every client with the care and respect they deserve—just like family.
Let Lexcura make daily life easier, safer, and more connected for you or your loved one.
Social Support & Companionship
Because emotional well-being is just as important as physical health.
- Home Visits & Wellness Check-Ins
- Outings (e.g., tea, lunch, walks)
- Custom companionship packages available
Let us be a trusted presence for your loved ones — whether it’s a friendly chat, a relaxing outing, or simply a check-in to ensure they’re doing well.
Admin Assist
Taking the confusion out of healthcare admin—so you can focus on your health.
Managing medical aid paperwork, claim rejections, and authorisations can be overwhelming—especially when you're focused on staying well. That’s where we come in.
Our Medical Aid Support is designed to take the burden off your shoulders by handling all the complex, time-consuming administrative tasks for you.
We assist with:
- Obtaining Medical Aid Authorisations – We liaise directly with your provider to secure approvals for specialist visits, procedures, and hospital stays.
- Assistance with Rejected Claims – We investigate why claims were declined, correct any documentation, and liaise between your funder and service provider on your behalf.
- GAP Cover Claims – We manage the process of claiming from your GAP cover to ensure you’re not left out-of-pocket unnecessarily.
- Ongoing Healthcare Admin Support – From benefit checks and co-payment queries to tracking claim progress—we handle it all.
You’ll have peace of mind knowing that Lexcura is in your corner, ensuring you get the benefits you’re entitled to—without the stress.
Transport
Lexcura offers safe, reliable, and compassionate transport for patients undergoing elective surgeries—so you or your loved one can focus on recovery, not logistics.
- Punctual pick-up and drop-off
- Assistance with hospital check-ins
- Return home support post-discharge
- Friendly, trained drivers
- Available across Cape Town Northern Suburbs
Whether you're a senior, recovering from illness, or simply prefer not to drive—we’re here to make your day easier.